Question 1

Are your pieces handmade?

Accepted Answer

Yes! Every item in the shop is carefully handcrafted with love. Because of the handmade nature, each piece is unique and may have slight variations or imperfections. These details add to the charm and individuality of your jewelry—think of each one as a little piece of wearable art.

Question 2

Will the item I receive look exactly like the photo?

Accepted Answer

Not necessarily. Due to lighting, screen differences, and the handmade process, there may be slight variations in color, texture, or design placement. But rest assured, each piece is made with care and attention to detail.

Question 3

What materials do you use?

Accepted Answer

Our pieces are primarily made with polymer clay and stainless steel findings. Polymer clay is lightweight and durable when properly cured, and stainless steel is hypoallergenic and tarnish-resistant, making it perfect for sensitive ears.

Question 4

How do I care for my earrings?

Accepted Answer

To keep your earrings looking beautiful:
 • Avoid bending, squashing, or dropping them
 • Keep them dry — no showers, baths, or swimming
 • Don’t sleep with your earrings on
 • Clean gently with a soft, damp cloth — no harsh chemicals

Question 5

Are the earrings heavy?

Accepted Answer

Not at all! Polymer clay is super lightweight, so even larger statement pieces are comfortable to wear all day long.

Question 6

Can I request a custom piece?

Accepted Answer

Yes, I love creating custom pieces! If you have a specific idea or color palette in mind, feel free to reach out and I’ll do my best to make something special for you.

Question 7

Are your earrings suitable for sensitive ears?

Accepted Answer

Yes, most earrings are made with stainless steel, which is generally hypoallergenic and suitable for sensitive skin. If you have a specific allergy, please check the product details or message me before purchasing.

Question 8

Do you offer returns or exchanges?

Accepted Answer

Customers have the right to return online purchases within 14 days of receiving their order.
Because earrings are intimate items, returns are accepted only if the item has not been worn and is returned in its original condition and packaging.
If your item arrives damaged or there is an issue with your order, please contact me within 7 days and I’ll be happy to help.

Question 9

How long will it take to receive my order?

Accepted Answer

Processing times vary, but most orders ship within 3–5 business days. Delivery times depend on your location. You'll receive tracking information once your order ships.

DISCOVER MOREABOUT OUR JEWELRY

DISCOVER MORE
ABOUT OUR JEWELRY